Contact us
Email: contact@humanbenchmarktests.com
Email is the best way to reach us, and every message is read by a person. We usually reply within two to three working days. Messages in English are answered fastest, but you are welcome to write in any of the languages the site is available in.
What you can contact us about
| Topic | What to include |
|---|---|
| A test is not working | The test name, your device, your browser and what happened |
| A result looks wrong | The test, the score you got and what you expected |
| A mistake in an article | The page address and the sentence that is wrong |
| An idea for a new test | What it should measure and how it could be scored |
| Privacy questions | Your question; we never need your scores or personal details |
| Advertising and partnerships | Your company, your website and what you have in mind |
| Copyright or content concerns | The page address and the content you are concerned about |
Reporting a bug
A good bug report helps us fix the problem quickly. Please include:
- Which test or tool you were using, and the page address
- Your device and browser, for example an Android phone with Chrome or a Windows laptop with Firefox
- What you expected to happen and what happened instead
- Whether the problem happens every time or only sometimes
- A screenshot, if the problem is something you can see on the page
Timing tests can give different results on different hardware. If your reaction time looks slower than you expected, try the test on another device or browser first. A slow monitor, a wireless mouse or battery saving mode can add tens of milliseconds, and that is a property of the device rather than a bug in the test.
Suggesting a test
If there is a skill you would like to measure and it is not on the site yet, tell us what it should test, how long it should take and how you would expect it to be scored. Suggestions that many people ask for are the ones we build first. You can see what is already available on the home page.
Corrections
We try to keep every article accurate. If you notice a wrong number, a broken link or a claim that you think needs a source, send us the page address and the sentence in question. We check every correction and update the page when it is right.
Scores and personal data
Your scores are stored only in your own browser, so we cannot look up, restore or delete them for you. You can remove them yourself at any time from the dashboard, or by clearing site data in your browser settings. We will never ask you for a password, payment details or your scores by email.
For questions about cookies, advertising or how data is handled, please read our privacy policy first, as it may already answer your question. If it does not, email us and mention “Privacy” in the subject line so your message reaches the right place.
Advertising and business enquiries
Human Benchmark Tests is free to use and is supported by advertising. If you would like to discuss advertising, sponsorship or a partnership, email us with “Business” in the subject line. We do not accept paid links or sponsored content that is not clearly labelled.
Before you write
- Is the test not loading? Refresh the page and make sure your browser is up to date. The tests need JavaScript to be turned on.
- Did your scores disappear? Scores are kept in your browser, so they are removed when you clear browsing data or use private browsing mode.
- Is the site affiliated with humanbenchmark.com? No. Human Benchmark Tests is an independent project. Please contact that site directly about its own tests or accounts.
You can read more about who we are on the about page and the rules for using the site in our terms and conditions.